Information about our use of cookies

Our website uses cookies to distinguish you from other users on our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

A cookie is a small piece of data (text file) that a website asks your browser to store on your device, when visited by a user.

They improve things by:

  • remembering information about you, such as your language preference, so you don’t have to keep re-entering them whenever you visit a new page
  • allowing us to understand your interactions on our website so we can make sure it meets your needs

Our cookies does not identify you personally. It is statistical data about visitors & their use of this site.

We classify cookies in the following categories:

Performance cookies. These cookies gather information about the use of the website, including the frequency and duration of visits, the browser used, and the pages visited. This helps us to determine how we can improve our website to match user’s needs.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your language preference).
Marketing cookies.These text files are used for the presentation of targeted, user-relevant content. They also support the placement of individualized advertisements.

Third-party Cookies

Below is a detailed list of the cookies we use on our Website:

  • Google Analytics – These cookies are associated with Google, Inc. This cookie is used to distinguish unique users and analyse how users use the site. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
  • Hubspot – Hubspot cookies are used to collect information about how you interact with our website and allows us to remember you. We use this information in order to improve and customise your browsing experience. When you chat with us these cookies also allow us to identify you and your chat history.
  • Server CDN – This cookie are used to speed up page load times. It is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.
  • HotJar – These cookies provide web analytics that tracks how visitors interact with pages on our site.
  • Twitter – These cookies are associated with your integraction of our page tweets including the web page you visited, your IP address, browser type, operating system, and cookie information. This information helps us to improve our products and services, including personalised suggestions and personalised ads.

Consent

Upon your first arrival on our website you will be presented with our cookie notice. All cookies will expire after 1 year.

How to turn off Cookies

All computers & browsers, have the ability to decline cookies. If you wish to completely avoid the cookies, turn off cookies in your browser.

Chrome
with PC: Tools > Options > Privacy > Cookie settings.
with Mac: Edit > Preferences > Receiving files > Cookies > Cookie settings.

Safari
Edit > Preferences > Privacy > Cookies and website data

Internet Explorer
Edit > Preferences > Advanced > Cookies radio buttons.

Mozilla
Tools > Options > Privacy > Cookie settings.Except for essential cookies, all cookies will expire after 1 year.

This document was last updated on July 2018.